Tricity Delivery: Kharar ₹200 | Mohali ₹350 | Chandigarh ₹600 | Panchkula ₹800 (Min. Order ₹5,000)

Returns & Replacements

Clear and transparent guidelines on returns, replacements, and food safety standards.

Damaged or Incorrect Shipments

We provide a 100% free replacement or full refund for any product that arrives physically damaged or defective. To process your claim, please share photos or an unboxing video of the damaged box via WhatsApp to +91 98765 43210 within 48 hours of delivery.

Food Contact Hygiene & Consumables

Due to strict FSSAI food hygiene regulations, edible ingredients (cocoa powders, chocolate callets, food colours) and opened cake packaging cannot be returned once delivered unless damaged or expired.